At Wearlynova, operated by ApexVibe Limited, we are committed to providing customers with a smooth, reliable, and convenient shipping experience.

This Shipping Policy explains how orders are processed, shipped, tracked, and delivered. It also provides important information regarding shipping times, delivery responsibilities, and international shipments.

By placing an order through our website, you agree to the terms described in this Shipping Policy.

1. About Our Shipping Service

Wearlynova is dedicated to providing customers with quality fashion products and a reliable online shopping experience.

Every order is carefully prepared and handled to ensure products are packaged securely before shipment.

Our shipping process includes:

• Order verification
• Product preparation
• Quality checking
• Secure packaging
• Shipment arrangement

We work to ensure that every customer receives their order safely and efficiently.

2. Order Processing Time

After your order has been successfully placed and payment has been confirmed, our team will begin preparing your order.

Processing Time:

Orders are typically processed within:

1–3 business days

Processing time includes:

• Order confirmation
• Product preparation
• Quality inspection
• Packaging
• Shipping arrangement

Please note that processing times may be extended during:

• Holidays
• Promotional campaigns
• Seasonal sales periods
• High-volume order periods
• Unexpected operational delays

Orders are generally not processed on weekends or public holidays.

3. Order Confirmation

After completing your purchase, you will receive order confirmation information.

Please carefully review your order details, including:

• Product information
• Size selection
• Color selection
• Quantity
• Shipping address

If you notice any incorrect information, please contact us as soon as possible.

Once your order has entered the shipping process, changes may no longer be possible.

4. Shipping Methods

We cooperate with reliable logistics partners to provide delivery services.

Available shipping methods may vary depending on:

• Delivery destination
• Product availability
• Package size
• Shipping conditions

Available shipping options and estimated delivery times will be displayed during checkout when applicable.

5. Estimated Delivery Time

Delivery time depends on your location, shipping method, customs procedures, and external transportation conditions.

Estimated delivery times generally include:

Standard Shipping

Estimated delivery:

7–20 business days

Express Shipping

Estimated delivery:

3–10 business days

Please note that delivery estimates are not guaranteed.

Actual delivery times may be affected by:

• Customs inspections
• Weather conditions
• Carrier delays
• Public holidays
• Transportation interruptions
• Incorrect address information

6. Shipping Costs

Shipping fees are calculated based on factors including:

• Destination country or region
• Package weight
• Package size
• Selected shipping method

The final shipping cost will be displayed during checkout before payment is completed.

From time to time, we may provide free shipping promotions or special shipping offers. Any applicable terms will be clearly displayed on our website.

7. International Shipping

Wearlynova provides international shipping services where available.

International customers should understand that:

• Delivery times may vary by country
• Customs processing may cause delays
• Import regulations differ by location
• Additional charges may apply depending on local requirements

Customers are responsible for providing complete and accurate shipping information.

8. Customs Duties, Taxes, and Import Fees

International orders may be subject to:

• Customs duties
• Import taxes
• Tariffs
• Processing fees
• Other charges imposed by local authorities

Unless otherwise stated, customers are responsible for any customs fees or additional charges required by their country.

We recommend customers check local import regulations before placing an order.

9. Shipping Address Requirements

Customers are responsible for providing accurate delivery information.

Please ensure that the following information is correct:

• Full name
• Complete shipping address
• Postal code
• Contact information

We are not responsible for delays, failed delivery attempts, or additional shipping costs caused by:

• Incorrect addresses
• Missing information
• Incorrect contact details

10. Order Tracking

When tracking information is available, customers may receive shipment tracking details after the order has been dispatched.

Tracking information allows customers to monitor delivery progress.

Please note:

• Tracking updates may require processing time
• Some international shipments may have limited tracking information
• Carrier systems control tracking updates

If tracking information has not updated immediately, please allow additional time.

11. Delayed Shipments

Although we work hard to deliver orders on time, delays may occasionally occur due to circumstances beyond our control.

Possible causes include:

• Carrier delays
• Customs clearance
• Severe weather
• Transportation issues
• Holiday periods
• Incorrect customer information

If your order is delayed, please allow reasonable additional time for delivery.

12. Lost Packages

If your package appears to be lost during transportation, please contact us for assistance.

We will review the situation based on:

• Tracking information
• Shipping carrier updates
• Order details

Once a package is confirmed lost by the shipping carrier, we will evaluate the situation and provide appropriate assistance.

13. Incorrect or Failed Delivery

If delivery fails due to incorrect information provided by the customer, including:

• Incorrect address
• Missing apartment number
• Incorrect postal code
• Recipient unavailable

additional shipping arrangements may be required.

Any additional costs caused by incorrect shipping information may be the customer’s responsibility.

14. Damaged Packages

We carefully package all orders before shipment.

If your package arrives damaged, please:

1. Take photos of the damaged packaging and product.
2. Contact us as soon as possible.
3. Provide order details and supporting information.

Our team will review your request and provide assistance according to the situation.

15. Split Shipments

In certain situations, orders containing multiple products may be shipped separately.

This may occur when:

• Products require different preparation times
• Items are handled separately
• Shipping efficiency needs to be improved

If your order is shipped in multiple packages, separate tracking information may be provided.

16. Changes After Shipment

Once an order has been shipped, we cannot guarantee changes to:

• Shipping address
• Recipient information
• Shipping method

Please carefully review your information before completing checkout.

17. Delivery Responsibility

Once an order has been confirmed as delivered according to carrier tracking information, responsibility for the package transfers to the recipient.

Customers should ensure that packages can be safely received at the provided delivery location.

18. Holiday and Peak Season Shipping

During busy periods, including:

• Holiday seasons
• Promotional events
• New collection launches
• Large sales campaigns

processing and delivery times may take longer than usual.

We recommend placing orders early during peak seasons.

19. Contact Us

If you have questions regarding shipping, delivery status, tracking information, or your order, please contact us:

ApexVibe Limited

Address:

Rm D07.8/F
Kai Tak Fty Building
No. 99 King Fuk Street
San Po Kong
Hong Kong

Email:

olfatoluxo@gmail.com

Phone:

+34 651 40 01 91