At Wearlynova, operated by ApexVibe Limited, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, protect, and process your information when you visit our website, browse our fashion collections, create an account, place an order, or interact with our services.
By accessing or using our website, you agree to the practices described in this Privacy Policy.
1. About Us
Wearlynova is an online fashion store operated by:
ApexVibe Limited
Business Address:
Rm D07.8/F
Kai Tak Fty Building
No. 99 King Fuk Street
San Po Kong
Hong Kong
Contact Information:
Email: olfatoluxo@gmail.com
Phone: +34 651 40 01 91
We are committed to providing customers with quality fashion products and a secure, reliable, and enjoyable online shopping experience.
2. Information We Collect
When you visit or shop on our website, we may collect different types of information depending on how you interact with our services.
2.1 Personal Information You Provide
When you place an order, create an account, contact us, subscribe to updates, or interact with our website, we may collect information including:
- Full name
- Email address
- Phone number
- Billing information
- Shipping address
- Order details
- Payment-related information
- Account information
- Communication records
- Any information you voluntarily provide
We only collect information necessary to provide our services, process orders, improve customer experience, and communicate with customers.
3. Order and Purchase Information
When you purchase clothing or other products from Wearlynova, we may collect information related to your order, including:
- Products purchased
- Product sizes and variations
- Order history
- Payment status
- Shipping information
- Delivery details
- Return or exchange requests
This information allows us to:
- Process your order
- Prepare and ship products
- Provide customer support
- Manage returns and refunds
- Improve our services
4. Automatically Collected Information
When you browse our website, certain information may be automatically collected through cookies and similar technologies.
This may include:
- IP address
- Browser type
- Device information
- Operating system
- Website pages visited
- Browsing behavior
- Access time
- Referral sources
This information helps us:
- Improve website performance
- Understand customer preferences
- Optimize website design
- Enhance shopping experiences
- Maintain website security
5. Cookies Policy
Our website uses cookies and similar technologies to provide a better browsing and shopping experience.
Cookies help us:
- Remember shopping cart items
- Maintain account preferences
- Improve website functionality
- Analyze website traffic
- Understand customer behavior
- Provide relevant shopping experiences
You may disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.
6. How We Use Your Information
We may use your information for the following purposes:
6.1 Processing Orders
We use your information to:
- Confirm purchases
- Process payments
- Prepare products
- Arrange shipping
- Provide order updates
- Complete transactions
6.2 Customer Service
We use your information to:
- Respond to questions
- Provide product assistance
- Handle order issues
- Process returns and exchanges
- Provide after-sales support
6.3 Website Improvement
We may analyze customer information to improve:
- Website design
- Product selections
- Shopping experience
- Customer services
- Website performance
6.4 Marketing Communication
With your permission where required, we may use your information to provide:
- New product announcements
- Fashion updates
- Promotional offers
- Special campaigns
- Shopping recommendations
You may unsubscribe from marketing communications at any time.
7. Payment Information
Payments made through our website are processed through secure third-party payment providers.
We do not store complete payment card information unless required and securely managed according to applicable security standards.
Payment service providers may process your information according to their own privacy policies.
8. Sharing Your Information
We respect your privacy and do not sell, rent, or trade your personal information.
We may share information only when necessary for business operations.
8.1 Service Providers
We may share information with trusted partners who help us operate our business, including:
- Payment processors
- Shipping providers
- Website hosting providers
- Analytics services
- Customer service providers
These third parties only receive information necessary to provide their services.
8.2 Legal Requirements
We may disclose information when required by law or when necessary to:
- Comply with legal obligations
- Protect our rights
- Prevent fraud
- Protect customer safety
- Respond to lawful requests
9. Data Security
We take reasonable measures to protect your personal information from:
- Unauthorized access
- Loss
- Misuse
- Alteration
- Disclosure
We use appropriate security practices to help protect customer information.
However, no online transmission or storage method can guarantee absolute security.
10. Data Retention
We retain personal information only for as long as necessary to:
- Complete transactions
- Provide services
- Maintain business records
- Resolve disputes
- Meet legal requirements
When information is no longer required, we may securely delete or anonymize it.
11. Your Privacy Rights
Depending on applicable laws, you may have rights regarding your personal information.
These may include:
Right to Access
You may request information about the personal data we hold.
Right to Correction
You may request correction of inaccurate information.
Right to Deletion
You may request deletion of your personal information where permitted.
Right to Withdraw Consent
You may withdraw consent for certain data processing activities.
Marketing Preferences
You may choose not to receive promotional communications.
To exercise your rights, please contact us using the information provided below.
12. Account Security
If you create an account with us, you are responsible for maintaining the confidentiality of your account information.
You should:
- Use a secure password
- Keep login information private
- Notify us of suspicious account activity
13. Third-Party Links
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices, security, or content of external websites.
We recommend reviewing the privacy policies of third-party websites before providing personal information.
14. Children’s Privacy
Our website is not intended for children who do not meet applicable legal requirements for online shopping.
We do not knowingly collect personal information from children without appropriate authorization.
If you believe that personal information has been provided by a child, please contact us so appropriate action can be taken.
15. International Data Processing
As an international online fashion retailer, customer information may be processed or stored in locations outside your country of residence.
We take reasonable steps to ensure your information receives appropriate protection.
16. Marketing Communications
We may send customers information about:
- New arrivals
- Fashion collections
- Promotions
- Discounts
- Special events
You may unsubscribe from marketing messages at any time.
Please note that transactional messages related to your orders may still be sent.
17. Changes to This Privacy Policy
We may update this Privacy Policy from time to time due to:
- Changes in our services
- Business improvements
- Legal requirements
- Technology updates
Any changes will be posted on this page with the updated date.
We encourage customers to review this Privacy Policy periodically.
18. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
ApexVibe Limited
Address:
Rm D07.8/F
Kai Tak Fty Building
No. 99 King Fuk Street
San Po Kong
Hong Kong
Email:
Phone:
+34 651 40 01 91